FAQs

When is enrollment?
What does the course registration cost?
What is the format of the course?
How long will it take me to go through the course?
What is the course curriculum?
Are there any prerequisites to this course?
Is this course for RHC employees only?
How do I take the Final Exam and what if I don’t pass?
How do I maintain my Certification?
How do I submit my TA Webinar code?
How do I know if I have met my requirements for the year? 

When is Enrollment?
The course is offered twice a calendar year. Enrollment begins approximately 10 weeks prior to the date of the Final Exam taking place online. To view the upcoming dates CLICK HERE

What does the course registration cost?
If you are an employee of a NARHC Member you are eligible to receive the discounted member rate of $450. The non-discounted rate is $600. The registration fee includes the cost of the final exam. If your clinic or organization is not currently a member, unsure of your member status, or would like to become a member, please call 866-306-1961 or email membership@narhc.org and we will be glad to help you!

What is the format of the course?
This is a self-paced, online course with a proctored online Final Exam. The online learning material consists of written content, videos, and short quizzes throughout each module.

How long will it take me to go through the course?
There is approximately 12 hours of learning material. Most people require 4-6 weeks to complete.

What is the course curriculum?
The course consists of 4 modules:  Admin & Finance, Billing & Coding, Regulatory Compliance & Quality, and Federal Updates. Click HERE for a list of learning objectives. 

Are there any prerequisites to this course?
There are no pre-requisites required for this course. It is written at the basic level and should be considered the starting point or the minimum you need to know to become a Certified Rural Health Clinic Professional.

Is this course for RHC employees only?
No. This course will benefit anyone working within the RHC community, including government agencies and consultants.

How do I take the Final Exam and what if I don’t pass?
The exam will be an online proctored exam. In the event that you do not pass the final exam, 1 free retake will be allowed within the following 60 days. If you do not pass the retake exam, you may choose to repeat the course at full price to receive the certification.

How do I maintain my Certification?
To maintain your certification, the following is required:

Year 1: Complete the Course & receive certification
Year 2: Participate in a NARHC sponsored Technical Assistance(TA) Webinar on a biannual basis
Year 3: Attend a NARHC Conference & pay the $75 maintenance fee on a biannual basis

Please see below the specifics on these requirements. Certification is valid for 2 years provided all of the below requirements are successfully met by the required deadlines. If any of these requirements are missed, certification will lapse, at which time the course will need to be retaken at the cost of the current registration fee. Reminders are sent throughout the year, however it is the participants responsibility to maintain the requirements. We recommend you keep an updated personal email on file as well as a cell phone number.

TA Webinar

• TA Webinars are offered throughout the year and will be posted HERE (Bookmark this page!)
• TA Webinar codes need to be submitted and approved via the form on the above page ONLY in the year it is required. If you view a webinar in a year in which it is not required, it will not count as proof of participation.

NARHC Conference

• You must attend a NARHC Conference the same year you are to renew your certification. CLICK HERE for the most current Conferences available.
• Conferences are offered twice a year in varying locations throughout the U.S. 

Maintenance Fee

• A Maintenance fee of $75.00 is required every other year (the same year you attend the conference).

How do I submit my TA Webinar codes?

TA Webinar reminders will be sent out via email from our system. Please be sure that you are not opted out of NARHC emails in order to ensure you receive notifications of upcoming TA Webinars. To view approved TA Webinars and submit your code as proof of participation, Click Here.

How do I know if I have met my requirements for the year?

You can check what requirements you have already met or are missing in your portal at narhc.org. If you need a TA Webinar, you will need to look for TA Webinar Requirement Met for said year under My Current Course Registrations. The Maintenance Fee will also be under Current Course Registrations for said year. The Spring and Fall Institutes, which meet your conference attendance requirement, will be listed under My Current Event Registrations. See below for example screenshots of what to look for in your portal: