2020 Virtual Fall Institute

Event Date: 10/13/2020 - 10/29/2020
12:30 PM - 5:00 PM

Event Overview

Reduced Registration Fees!!!

The National Association of Rural Health Clinics has been awarded a government grant related to COVID-19 testing. As such we will now be able to provide Free access to a select few of the 15 conference sessions offered. At this time, we do not know which of these sessions will be made available free of charge. In light of this development, we are happy to announce we are able to reduce the registration fees by $100!

Dates: (Tues. & Thurs.) October 13th - 29th... see agenda for times

NARHC Institutes are put on by the only national association dedicated strictly to Rural Health Clinics (RHCs). A wide range of rural health professionals will be in attendance including CEOs, CFOs, Physicians, PAs, NPs, Clinic Managers, Billers & Coders.

Earn Continuing Education Credits: 15.75 CME from AAFP (for MDs, PAs, NPs, some RNs), 16 CEUs from AAPC (for coders), and NEW... ARCHPC (for coders).
Download the AAPC form here.

15 Sessions

  • Washington Update Amid COVID
  • Successful RHC Operational Strategies Amid a Pandemic
  • Lessons Learned Amid COVID from Clinic Mgrs & Directors
  • Value Based Payments & Quality in the RHC
  • Post-COVID Workflows in the RHC
  • Telehealth Amid COVID
  • Patient Centered Medical Home (PCMH)
  • Emergency Plan Development & Review
  • Policies & Procedures 
  • Establishing an RHC Compliance Plan
  • What Does Healthcare Look Like Post-COVID
  • RHC Compliance & Recertification
  • RHC 101 Basics
  • RHC Billing
  • RHC Cost Reporting 101                         

Additionally, we are now offering an online course, the Certified Rural Health Clinic Professional (CRHCP), with the final exam online for this session. This course is a separate registration fee.  If you want to attend both the virtual conference and the course, you will be required to pay both registration fees.  For more information on the CRHCP course Click Here.

Member Rates: Save up to $100 per person on registration by being a NARHC member! If you are interested in becoming a member Click Here for the membership application. Unsure if you're a member? Call us and we'll be happy to check your organization's status for you (866-306-1961 x1).

Member Rates will be given to those who have already renewed their 2020 membership.
No refunds will be provided if membership is paid after registering.

Cancellation Policy: Due to the conference being held virtually, both live and recorded sessions, no refunds will be available. No transfers to future conferences will be allowed.


- Washington Update Amid Covid


Nathan Baugh
Director of Government Affairs
National Association of Rural Health Clinics
Alexandria, VA


Nathan is the Director of Government Affairs for the National Association of Rural Health Clinics (NARHC) where he has worked since April of 2015. Nathan works on both regulatory and legislative policy at the federal level. He has been involved in issues such as the CPT reporting policy, the Chronic Care Management benefit, and the Emergency Preparedness rules. Nathan is instrumental in planning and organizing the annual Washington Fly-in which is a key part of NARHC’s RHC advocacy action plan. He has worked tirelessly on getting the RHC Modernization Act legislation introduced in the Senate and continues seeking support for the same. Nathan is a frequent speaker at state RHC conferences across the country.

- RHC 101 Basics / Billing-Coding Telehealth


Shannon Chambers
AHIMA App CD-10 CM/PCS Trainer, Ambassador, Dir. of Provider Solutions
South Carolina Office of Rural Health
Lexington, SC


Shannon assists private physician offices who desire to convert to RHC status & provides technical assistance to RHCs in maintaining compliance with the SC Department of Health & Environmental Control guidelines. Shannon also provides technical assistance in billing & coding, EHR implementation, & practice mgm. for all RHCs. Prior to joining the SC Office of Rural Health, Shannon worked in multiple physician practices. She has experience in Family Practice, Internal Med., Orthopedics, Urology, Peds, & many other specialties. Shannon has been a certified professional coder with the AAPC since 2006. She is also a Notary Public for the State of South Carolina since 2001. In 2015, Shannon became an AHIMA approved ICD 10 CM/PCS Trainer. Shannon has been a key player in the creation of NARHC’s RHC Clinic Manager Certification.

- Washington Update Amid Covid


Bill Finerfrock
Executive Director
National Association of Rural Health Clinics


Bill co-founded NARHC & serves as the Executive Director. He is a recognized expert on rural health issues & also acts as a policy consultant for NOSORH. He has worked with HMOs & assisted pharmaceuticals with their legislative & regulatory programs in addition to his work with health care providers & practitioners. Bill has worked in & with the U.S. Congress/Federal agencies for 30+ years. He began his public policy career in Washington, DC in 1976 as an LBJ Intern for Congressman Bob Edgar (D-PA). Between 1977 & 1984 he worked for Senators Edward W. Brooke & Roger Jepsen. In 1999 he wrote a book for the Federal Office of Rural Health Policy on managed care. More recently, Bill co-wrote & edited a publication entitled, “Starting a Rural Health Clinic, a How To Manual”. Mr. Finerfrock is a 1977 graduate of Penn State University. From 1985 – 1993, he was Director of Federal Affairs for the AAPA.

- Successful RHC Operational Strategies Amid a Pandemic

- Establishing an RHC Compliance Plan


Patty Harper
InQuiseek, LLC
Shreveport, LA


Patty is CEO of InQuiseek Consulting, a healthcare consulting firm servicing critical access hospitals, rural health clinics & other organization across the United States. She has over 22 years of healthcare experience in healthcare finance & reimbursement, health info. management, compliance & practice management. She began her healthcare career as a hospital controller & reimbursement analyst. Patty holds a B.S. in Health Information Administration (cum laude) from LA Tech University. She is credentialed through AHIMA as a RHIA, CHTS-IM, & CHTS-PW. Patty successfully completed AHIMA’s ICD-10 Academy & has been recognized as an ICD-10 Trainer. She is Certified in Healthcare Compliance (CHC®) through the Compliance Certification Board. She has held memberships regional, state & national organizations throughout her healthcare career including NARHC, NRHA, AHIMA, MGMA, & HFMA. Patty currently serves on the NARHC Board & LRHA.

- RHC Compliance & Recertification / Patient Centered Medical Home (PCMH)


Kate Hill
VP of Clinical Services
The Compliance Team
Spring House, PA


Kate is a graduate of Einstein Medical Center School of Nursing. As an Army Nurse, Kate served in Viet Nam where she was awarded the Bronze Star for meritorious service. Kate joined The Compliance Team in early 2012 to direct TCT’s rural health clinic accreditation program & has fallen in love with Rural. As VP of Clinical Services, she has spearheaded the TCT Rural Health Clinic Accreditation program combining her clinical expertise, business acumen & passion for delivery of the best care possible to every patient. She presently serves on the NARHC Board. Her years of business & nursing experience combined well to contribute meaningfully to the NARHC board. Kate is now also working with clinics in TCT’s PCMH program & is seeing that a PCMH accreditation is being increasingly rewarded by payers. Kate also serves on the NRHA Rural congress and is always advocating for Rural Health Clinics. Kate lives in suburban Philadelphia with her husband and near her three granddaughters. She loves teaching Sunday school to the 4s. She’s happy to share photos anytime.

- Billing-Coding Telehealth / Value Based Payments & Quality in the RHC / RHC Billing

- Lessons Learned Amid Covid from Clinic Managers & Directors


Toni Lee
Clinic Manager
North Canyon Family Medicine
Gooding, ID


Toni is the Clinic Manager for North Canyon Family Medicine. She graduated from the Naval Hospital Corpsman School from Great Lakes, IL in 2003 and the Naval School for Health Sciences, San Diego, Ca in 2007 for Respiratory Therapy. She served in the United Stated Navy on Active Duty from February 2003-December 2011 and currently continues to serve in the United States Navy Reserves. She joined North Canyon Family Medicine in 2015 and has work with Dr. Lofgran in addition to her clinical duties as the MAT Program Coordinator for their Outpatient Addiction Treatment Program. Her background and training is emergency, field and critical care medicine focused to include Mental Health First Aid-Youth, safeTALK Suicide Alertness for Everyone), ASIST (Applied Suicide Intervention Skills Training), Sexual Assault Prevention & Response Victims Advocate and HERT T4T (Hospital Emergency Response Team) certified.

- RHC Cost Reporting / Billing-Coding Teleheath

- Emergency Plan Development & Review

- Lessons Learned Amid Covid from Clinic Managers & Directors

- RHC Compliance & Recertification

- Post-Covid Workflows in the RHC


Mandy Shelast
CRHCP, Regional Clinic Director Northern UP Region
Aspirus Keweenaw & Ontonagon Hospitals
Houghton, MI


Amanda Shelast serves with Aspirus is a nonprofit community health system spanning rural populations in Central Wisconsin & Northern Michigan. Her service area includes Aspirus Keweenaw & Aspirus Ontonagon, both critical access hospitals who are home to 5 PB NARHC member RHCs. Amanda brings eight years of experience in RHC operations & has a built rapport with the Michigan Center for Rural Health. She understands the uniqueness of rural communities and the vital role these clinics play to their residents. Amanda was one of the first group who took and passed NARHC’s Certified RHC Professional course. Amanda knew from a young age she wanted to work in healthcare and has truly found her passion in serving the rural communities she calls home. She understands the quality healthcare these clinics deliver and finds great interest in how the rural model will apply into the future with upcoming policy changes. She asks now for the tremendous opportunity to bring her experience and voice to represent Michigan and Wisconsin RHCs to serve on the NARHC Board.

- Policies & Procedures / Lessons Learned Amid Covid from Clinic Managers & Directors


Teresa Treiber
RHC Team Manager
Spectrum Health Corporate
Reed City, MI


Teresa is Manager of the RHC Team with Spectrum Health System located in West Michigan. Spectrum Health currently has 31 NARHC memberships. Teresa has over 20 years of experience in Rural Healthcare including various leadership positions in the area of RHC billing, operations and finance. Over the past 20 years at Spectrum, Teresa’s role has evolved into her current position of leading a systemwide RHC team. This team functions as an internal consulting group to assist all 31 RHC’s in all aspects including billing, finance, reimbursement, operations and compliance. In addition to serving on the Board of Directors for NARHC, Teresa has also been a member of the NARHC policy committee and the NARHC academy committee. She helped create content for the Introduction to RHC’s training as well as the NARHC CRHCP certification program and is also a frequent speaker at NARHC conferences. Teresa lives in the same small town that she was raised in and why she has a passion for rural healthcare. She continues to advocate and bring awareness to her system leadership of the unique challenges that rural practices and communities face to help ensure that the rural communities continue to receive the high quality health care that is needed. Teresa lives in beautiful northern Michigan with her family and enjoys fishing, camping and spending time outdoors.

- Patient Centered Medical Home (PCMH)


Lindsay Williams
RHIT, CCA, PCMH-CCE, Practice Transformation Consultant
South Carolina Office of Rural Health
Lexington, SC


Lindsay Williams joined the South Carolina Office of Rural Health in 2010, and currently serves as a Practice Transformation Consultant for the Center for Practice Transformation. In this role she is responsible for facilitating chronic disease management and Patient-Centered Medical Home (PCMH) Recognition for rural health clinics, FQHCs, private fee for service providers, and hospital systems. Providing knowledge and tools with change concepts in access, care management, data collection, work- flows and team-based care. Helping practices to assess their patient population and working on performance improvement through quality metrics. Previously, she served SCORH as a billing specialist for four years. Prior to joining SCORH, she worked in medical records, billing, and as a referral coordinator for a rural primary care practice in Prosperity, SC. Lindsay received an associate’s degree in health information management and a certificate in medical record coding from Midlands Technical College. She has been certified through the American Health Information Management Association (AHIMA) as a Registered Health Information Management Technician (RHIT) and Certified Coding Associate (CCA). Lindsay also received her Patient-Centered Medical Home Content Expert Certification from NCQA in 2018.

Exhibitor Fees

NARHC hosts conferences in March and October of every year throughout the United States. Live Conferences are 2½ days in length and participants can earn CEU/CME credits.

However, due to the pandemic, NARHC is hosting the 2020 Fall Institute virtually. We do have virtual exhibitor booths available.

All exhibitors booths include:

  • You will be given a virtual booth that is fully customizable to your organization. This virtual platform and your booth will be available for the attendees to access for 30 days. You can use an avatar if you'd like, choose your booth style, change the colors of your booth to match your organization’s colors, add videos (full-screen size), links, presentations, and company information.
  • Attendees will be able to leave a virtual business card with your booth.
  • We will be utilizing gamification to encourage attendees to visit your booth.
  • The virtual platform host provides a 45 min tutorial video, 3 times a week, on how to customize your booth.
  • Additionally, your logo will be displayed on the event page on our website leading up to the close of registration.

Please note your virtual booth must be completed by October 1st.

Click Here to download an Exhibitor Registration Form (To print/forward)

Please select your exhibitor fee below.

Click Here for a Consultants Membership Application

Amount Description  
$500.00 Virtual Exhibitor
fee ends 10/1/2020
Member Virtual Attendee: $300.00 Register

Non Member Virtual Attendee: $400.00 Register